Frequently Asked Questions

Yes, we do have an on-site maintenance team to handle any requests that come in.

You can send a request through the resident portal, or call or email the leasing office.

Maintenance requests are handled by sending a request through the resident portal or calling or emailing the leasing office.

No, as long as permission to enter is given then you do not have to be present.

During business hours, the management team can assist with a lock out. After hours, a locksmith will have to be called at your own expense.

Within terms of the lease, yes.

We have 2 dog parks, an overlook, laundry, pool and 2 bbq/dining areas.

The BBQ decks are open from 8am-10pm.

Yes, each unit comes with assigned parking.

No we do not have washer/dryer hookups in the units.

Yes our community is pet friendly!

$25 cat, $50 dog, $500 deposit

Yes we have certain breed restrictions. Please contact the property for more information.

Yes we have 2 dog parks located on the property.

Standard appliances include a microwave, refrigerator, range and air conditioning.

No, we do not offer furnished apartments.

Yes, we do offer short term leases.

No, corporate leases are not available at this time.

Packages are delivered to tenant doors. We do not offer package receiving.

When installed the hours for the fitness center will be 7am-10pm.

We offer cardio machine and free weights.

Yes communal spaces do have quiet hours.

No it does not cost anything to take a tour of the property.

Walk ins are accepted. Appointments are available as well.

Very accessible, open 6 days a week, located close to the front entry of the property off Whites Canyon.

Online through our website or you can submit a paper application.

It can take anywhere between 24-48 hours

1 months rent plus a security deposit.

Online through the rent portal or by check delivered in the rent drop box at the rental office.

Through RentCafé you can pay monthly or set up reoccurring payments

Monthly fee associated with resident utility billing.

Yes

Calling Edison to start service for electrical.

Spectrum is best

Yes

Any guests over 7 days have to be added to the lease. Guests are the responsibility of the lease holder.

No we don't offer price reductions.

No you can't sublease your apartment.

If you break your lease you will be required to pay 1 month's rent.

Placerita Canyon Nature Preserve, Canyon Country Park, Costco, College of the Canyons, Westfield Shopping Center Valencia, Soledad Shopping Center, Plaza at Golden Valley.

William S Hart Union, Saugus Union, Sulphur Springs Union.

We have 2 dog parks on property.

Yes there are bike trails close to the property.

Grocery Outlet, Ralphs, Costco, Soledad Shopping Center, Plaza at Golden Valley.

There is a Starbucks about 1.4 miles away.

5n to the 14, exit Sierra Canyon, left, right on Via Princessa, Right on Whites Canyon, on the left.

Whites Canyon Road/Pleasantdale.